Frequently Asked Questions

Telematics is the integration of telecommunications and informatics to provide real-time data on vehicle usage, location, and performance. This data is collected via onboard devices and transmitted to cloud-based systems for analysis.
A SaaS (Software as a Service) telematics solution is a cloud-based platform that offers telematics services over the internet. It provides real-time insights and analytics without the need for on-premise hardware or software installations.
Our telematics system uses devices installed in vehicles to collect data on various parameters such as location, speed, fuel usage, idling, braking and engine diagnostics. This data is then transmitted to our cloud-based platform (Ti Connex) where it is analyzed and made accessible to users through a web portal or mobile app.
Our telematics solution includes:
  • Real-time GPS tracking
  • Vehicle diagnostics and health monitoring
  • Driver behavior analysis
  • Fuel consumption tracking
  • Maintenance scheduling
  • Geo-fencing and route optimization
  • Incident and accident reporting
Telematics provides fleet managers with real-time visibility into their fleet operations. This includes tracking vehicle locations, monitoring driver behavior, optimizing routes, scheduling maintenance, and ensuring regulatory compliance. These insights help in reducing operational costs, improving efficiency, and enhancing safety.
Telematics monitors driver behavior and provides feedback on unsafe practices such as speeding, harsh braking, and rapid acceleration. This data can be used to train drivers, promote safer driving habits, and reduce the risk of accidents.
Our telematics device is typically installed by plugging it into the vehicle’s OBD-II port or hard wire type that connects to the vehicle fuse box.
Yes, our SaaS platform is designed to integrate seamlessly with various third-party systems such as ERP, CRM, and fleet management software, allowing for a unified view of your operations.
We prioritize data security and employ advanced encryption methods to protect your data both in transit and at rest. Our platform is compliant with industry standards and regulations to ensure your data remains secure and confidential.
Our pricing model is subscription-based, with monthly or annual payment options. Pricing varies based on the number of vehicles, the features selected, and the duration of the subscription.
We provide comprehensive customer support, including 24/7 technical assistance, onboarding and training services, and a dedicated account manager to ensure you get the most out of our telematics solution.
Telematics is the integration of telecommunications and informatics to provide real-time data on vehicle usage, location, and performance. This data is collected via onboard devices and transmitted to cloud-based systems for analysis.
A SaaS (Software as a Service) telematics solution is a cloud-based platform that offers telematics services over the internet. It provides real-time insights and analytics without the need for on-premise hardware or software installations.
Our telematics system uses devices installed in vehicles to collect data on various parameters such as location, speed, fuel usage, idling, braking and engine diagnostics. This data is then transmitted to our cloud-based platform (Ti Connex) where it is analyzed and made accessible to users through a web portal or mobile app.
Our telematics solution includes:
  • Real-time GPS tracking
  • Vehicle diagnostics and health monitoring
  • Driver behavior analysis
  • Fuel consumption tracking
  • Maintenance scheduling
  • Geo-fencing and route optimization
  • Incident and accident reporting
Telematics provides fleet managers with real-time visibility into their fleet operations. This includes tracking vehicle locations, monitoring driver behavior, optimizing routes, scheduling maintenance, and ensuring regulatory compliance. These insights help in reducing operational costs, improving efficiency, and enhancing safety.
Telematics monitors driver behavior and provides feedback on unsafe practices such as speeding, harsh braking, and rapid acceleration. This data can be used to train drivers, promote safer driving habits, and reduce the risk of accidents.
Our telematics device is typically installed by plugging it into the vehicle’s OBD-II port or hard wire type that connects to the vehicle fuse box.
Yes, our SaaS platform is designed to integrate seamlessly with various third-party systems such as ERP, CRM, and fleet management software, allowing for a unified view of your operations.
We prioritize data security and employ advanced encryption methods to protect your data both in transit and at rest. Our platform is compliant with industry standards and regulations to ensure your data remains secure and confidential.
Our pricing model is subscription-based, with monthly or annual payment options. Pricing varies based on the number of vehicles, the features selected, and the duration of the subscription.
We provide comprehensive customer support, including 24/7 technical assistance, onboarding and training services, and a dedicated account manager to ensure you get the most out of our telematics solution.
The Internet of Things (IoT) in agriculture refers to the use of connected devices and sensors to collect data on various aspects of farming operations. These devices monitor factors like soil moisture, weather conditions, crop health, and equipment status, and transmit the data to a central platform for analysis.
Our SaaS (Software as a Service) platform seamlessly integrates with IoT devices deployed on farms. The data collected by these devices is sent to our cloud-based platform, where it is processed and analyzed. Farmers can access real-time insights through an intuitive dashboard, helping them make informed decisions to optimize their farming practices.
Our platform supports a wide range of IoT devices, including:
  • Soil Moisture Sensors: Monitor soil conditions to optimize irrigation.
  • Weather Stations: Provide real-time and predictive weather data.
  • Drones: Capture aerial images and data for crop health analysis.
  • GPS-Enabled Equipment Trackers: Monitor the location and usage of farm machinery.
  • Environmental Sensors: Track factors like temperature, humidity, and CO2 levels in greenhouses.
The integration provides several benefits:
  • Real-Time Monitoring: Farmers can monitor their fields and equipment in real-time from anywhere, using any device with internet access.
  • Data-Driven Decisions: The platform analyzes data from IoT devices to provide actionable insights, helping farmers optimize water usage, reduce waste, and increase crop yields.
  • Automation: IoT devices can automate tasks like irrigation and fertilization based on data from sensors, improving efficiency and reducing manual labor.
  • Cost Savings: By optimizing resource usage and preventing equipment downtime, farmers can reduce operational costs.
Yes, our solution helps promote sustainable farming practices by optimizing resource usage (like water and fertilizers), reducing waste, and minimizing environmental impact. By providing detailed insights into the farm's operations, farmers can make adjustments that lead to more sustainable practices.
IoT devices are typically installed at key locations across the farm, such as fields, greenhouses, or machinery. The installation process is straightforward and can often be completed by the farmer or with assistance from our support team. Devices are configured to automatically transmit data to our SaaS platform.
Yes, our SaaS platform is designed to integrate with other farm management software, allowing farmers to manage all aspects of their operations from a single dashboard. This integration ensures a holistic view of farm activities and enhances decision-making.
Connecting existing IoT devices to our platform is usually a simple process. Our support team will guide you through the setup, ensuring that your devices are correctly configured to transmit data to the SaaS platform. In some cases, firmware updates or additional configuration may be required.
We take data security very seriously. All data transmitted by IoT devices is encrypted both in transit and at rest. Our platform is compliant with industry-standard security protocols and regulations, ensuring that your data is protected against unauthorized access.
The Internet of Things (IoT) in construction refers to the use of connected devices and sensors to collect and analyze data from construction sites. This data helps in monitoring equipment, tracking materials, ensuring worker safety, and optimizing overall project management.
A SaaS (Software as a Service) solution for construction is a cloud-based platform that provides various services and tools to manage construction projects more efficiently. It includes features such as real-time data analytics, project management tools, equipment tracking, and safety monitoring, accessible via the internet without the need for on-premise hardware.
Our internet of things solution offers:
  • Real-time equipment monitoring
  • Asset and material tracking
  • Worker safety monitoring with wearables
  • Environmental condition monitoring
  • Predictive maintenance alerts
  • Project management and scheduling
  • Data analytics and reporting
IoT improves safety by providing real-time monitoring of worker conditions through wearables like smart helmets and bands. It can detect hazardous conditions, such as high temperatures or toxic gases, and send immediate alerts. Geo-fencing can ensure workers stay within safe zones, and automated incident reporting can facilitate quick emergency responses.
IoT devices attached to equipment can monitor usage patterns, performance metrics, and maintenance needs. This data helps in scheduling preventive maintenance, reducing downtime, and optimizing asset utilization. Asset tracking ensures materials are used efficiently and reduces the risk of theft or loss.
Our IoT devices are designed for easy installation. They can be mounted on machinery, embedded in wearables, or placed in strategic locations on the site. Installation instructions are provided, and our support team is available to assist as needed.
Yes, our SaaS platform is designed to integrate seamlessly with various third-party construction management software, enabling a unified view of project data and operations.
Data security is a top priority. We use advanced encryption methods to protect data during transmission and storage. Our platform complies with industry standards and regulations to ensure data privacy and security.
Telematics refers to the use of technology to monitor and record driving behavior through devices installed in vehicles. This data is transmitted to insurance companies to help them assess risk more accurately, offering personalized premiums based on actual driving habits.
A SaaS (Software as a Service) solution in telematics for insurance is a cloud-based platform that allows insurers to access and analyze telematics data without the need for on-premise software or hardware. This enables real-time insights into driver behavior, risk assessment, and premium calculation.
Our telematics SaaS solution offers:
  • Real-Time Data Collection: Continuous monitoring of driving behavior, including speed, braking, acceleration, and cornering.
  • Usage-Based Insurance (UBI): Enables insurers to offer premiums based on actual driving behavior rather than traditional risk factors.
  • Risk Management: Advanced analytics to assess the risk profile of drivers and optimize underwriting processes.
  • Claims Management: Automated claims processing with detailed telematics data to verify incident details and reduce fraud.
Telematics provides insurers with precise data on driver behavior, allowing for more accurate risk assessment and personalized pricing. It helps reduce claims fraud, improve customer engagement, and encourage safer driving practices, ultimately leading to lower loss ratios and better customer satisfaction.
Policyholders benefit from potentially lower insurance premiums based on their actual driving habits. They also receive feedback on their driving behavior, which can encourage safer driving and lead to further savings.
There are two types of telematics devices .First type is plugged into the vehicle’s OBD-II port, which is available in most cars manufactured after 1996. Installation is quick and can be done by the policyholder without any specialized tools or technical knowledge. Second type is hard wired that is installed to the vehicle fuse box.
Yes, our SaaS platform is designed to integrate seamlessly with existing insurance systems, including customer relationship management (CRM) software, underwriting platforms, and claims management systems, providing a unified view of all relevant data.
We prioritize data security with advanced encryption techniques to protect data both in transit and at rest. Our platform complies with industry standards and regulatory requirements to ensure that all data is securely stored and managed.
Our platform is designed to comply with data privacy regulations such as PDPA act in Malaysia, GDPR in Europe and CCPA in the United States. We have strict data handling and processing protocols in place to ensure that all personal data is protected and used in accordance with the law.
Telematics in logistics refers to the use of technology to track and monitor vehicles, assets, and drivers in real-time. It involves collecting data on vehicle location, speed, fuel consumption, and driver behavior, which is then analyzed to improve efficiency, safety, and overall fleet management.
Our SaaS (Software as a Service) Ti Connex is a solution for logistics is a cloud-based platform that provides tools and services to manage logistics operations more effectively. This includes real-time tracking, route optimization, fleet management, and analytics, all accessible through the internet without the need for on-premise software or hardware.
Our telematics SaaS solution offers:
  • Real-Time Vehicle Tracking: Monitor the location, speed, and status of vehicles in real-time.
  • Route Optimization: Analyze and optimize delivery routes to reduce travel time and fuel consumption.
  • Driver Behavior Monitoring: Track driver habits such as harsh braking, speeding, and idling to improve safety and fuel efficiency.
  • Fleet Maintenance Management: Automate maintenance schedules based on vehicle usage and diagnostics to reduce downtime.
  • Asset Tracking: Monitor the location and condition of valuable cargo and equipment.
  • Geofencing: Create virtual boundaries to manage vehicle movement and receive alerts when boundaries are crossed.
Telematics provides several key benefits:
  • Increased Efficiency: By optimizing routes and reducing fuel consumption, logistics companies can lower operational costs.
  • Enhanced Safety: Monitoring driver behavior helps reduce accidents and improve overall fleet safety.
  • Improved Customer Service: Real-time tracking allows for accurate delivery times and improved customer communication.
  • Reduced Environmental Impact: Efficient routing and fuel management reduce the carbon footprint of logistics operations.
  • Better Compliance: Automated logging and reporting help ensure compliance with industry regulations.
IoT devices, such as GPS trackers, temperature sensors, and RFID tags, can be seamlessly integrated with our SaaS platform. These devices collect real-time data, which is transmitted to the cloud platform for analysis and action. This integration enables comprehensive monitoring and management of logistics operations from a single dashboard.
The telematics hardware, such as GPS trackers and diagnostic sensors, is typically installed by plugging into the vehicle’s OBD-II port or directly into the vehicle’s electrical system. Our support team can assist with installation to ensure all devices are properly configured.
Yes, our SaaS platform is designed to integrate with existing logistics and fleet management systems, providing a unified interface for managing all aspects of logistics operations. This integration ensures that data flows smoothly across different systems, enhancing overall operational efficiency.
We prioritize data security with robust encryption protocols for data transmission and storage. Our platform complies with industry standards and regulatory requirements, ensuring that your data is protected against unauthorized access and breaches.
Telematics in transportation involves the integration of telecommunications and informatics to track and manage the operation of vehicle fleets. This includes GPS tracking, vehicle diagnostics, fuel management, and real-time data analytics, all aimed at improving efficiency and safety.
A SaaS (Software as a Service) solution in transportation telematics provides a cloud-based platform where transport operators can access, manage, and analyze data from their fleets. This system allows for better route planning, fleet optimization, compliance management, and predictive maintenance without the need for significant upfront investment in IT infrastructure.
Our platform offers a range of features, including:
  • Real-time GPS tracking: Monitor the exact location of vehicles at any given time.
  • Route optimization: Use data analytics to determine the most efficient routes.
  • Vehicle maintenance alerts: Get notified about necessary maintenance checks to prevent breakdowns.
  • Driver behavior monitoring: Track metrics like speed, idling time, and braking to promote safe driving practices.
  • Compliance tracking: Automatically record hours of service and other regulatory requirements.
Our telematics devices are easy to install—either connected through the vehicle’s OBD-II port or hardwired by a professional to ensure discreet and secure placement. Installation typically takes less than an hour per vehicle.
Absolutely. Our platform is designed to be highly interoperable and can integrate seamlessly with existing transportation management systems, enhancing data visibility and operational control without disrupting current workflows.
We employ robust encryption methods to secure data transmission and storage. Our systems are compliant with industry-leading security standards and we regularly update our security measures to guard against new threats.